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Businiess name:
Reynolds Optical Co
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Review by:
citysearch c.
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Review content:
I had a new prescription put into a pair of my glasses. When I got the glasses back, the frames were too large for my head (they slid off) so I asked the salesperson to tighten the frames. When I got them back, there was a fine fracture through part of the plastic frame. When I asked about the damage, the salesgirl assured me that since the fracture was so slight and not on a point of stress, I should not worry and that the frames would not break. When the frame DID break, I brought the glasses in and asked what they could do. I was told that the girl who had helped me before no longer worked there and there was nothing that they could do. I was stuck with a pair of $400 broken glasses. Lame. I would never recommend Reynold to anyone.
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