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Businiess name:
Reynolds Optical Co
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Review by:
citysearch c.
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Review content:
Be very careful when you go to Reynold's Optical. Many of their sales people will cling to you like leeches; offering incessant unsolicited opinions and pulling out glasses to have you try on. They seem to believe their customers are idiots - as if they know nothing about design, color, optics, their own facial shape, personality , or even their own preferences, and the sales people WILL NOT take a hint to just leave you in peace to shop for frames. There was one little tattooed man with curly hair who bothered me so much I snuck out of the store when he left the room for a moment threatening to ""be right back."" The next week, I went to one of their other stores and the same guy was there and I tried to be more clear and direct. He started arguing with me and tried to kick me out of the store. He then made a fake call to his manager - fake because he would not let me talk to the manager, nor would he give me the manager's number. I'll refrain from completing the story, but Reynolds lost a sale today.\r
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Not all Reynold's employees are like that and I may go back to deal with (and give commission to) the more mature salespeople. The little tattooed guy has a lot to learn as do the others at Reynold's like him. Oh, and dude - I can find the number for your manager easy enough. It will be back to Burger King for you.\r
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I am going to buy my frames at Visage or The Eye Studio where when I say I'd just like to look at the frames, they say, ""Okay, please let me know if you have any questions, I'll be happy to answer them for you,"" and then they let me enjoy my shopping experience.
Pros: Never ending 2 for 1
Cons: Cheap store disguised as high end
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