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Businiess name:
Parkoff Management Co
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Review by:
citysearch c.
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Review content:
My building is very nice, but actually obtaining the key was a problem. After signing my lease, I had still to complete the final walk through. Despite assurances that I could make an appointment for that, no one ever called me back. I finally had to get the phone number for my super from my broker just so I could get the key to actually plan a move in date. \r
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If there is nothing really wrong with an apartment, I would just move in and ask the super to fix any minor issues later. And don't leave after signing your lease without getting a letter to show the super that authorizes you to receive a key. You'll never have another opportunity to get that letter until you demand to have your rent pro-rated for every day that you don't have access to the apartment.\r
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The other problem I had was bed bugs. My super and I both called Parkoff numerous times for an exterminator. They never returned any messages. When a live person picked up the phone, they solved the problem right away. \r
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When dealing with this company, never leave a message because they will ignore it.\r
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On the plus side, when I mailed a letter with my rent requesting a copy of my lease, I received the document very quickly.
Pros: good super
Cons: company staff never returns phone calls
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