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Businiess name:
Conicelli Toyota Scion of Springfield
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Review by:
citysearch c.
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Review content:
I use Toyota dealerships for all of my service needs. I just moved back to the area and decided to try Conicelli in Springfield for a routine inspection to see if they would be a good long-term choice. Conicelli blew it, big time. It took almost six hours from car dropoff to pickup, and I was charged way more than dealerships used in the past (Del and Carousel). The service manager told me the other two I have used over the past six years must have waived part of the fee, but since I didn't buy my car at Conicelli I would have to pay full price. Worse, my request to change the worn rear wiper led to a charge of almost $24 because they claimed the blade was not factory issued, when it was the original (that wiper has never been changed since I bought the car new in 2003). On average, I spend hundreds to thousands of dollars on maintenance every year based on mileage and age of my car, but I will be taking my business anywhere else rather than be charged over $100 for an inspection and wiper replacement. Avoid this place - save money by going to a dealership that treats all Toyota owners equally!!!
Pros: Location
Cons: Higher Prices if your Toyota was purchased somewhere else
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