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Businiess name:
Lucy's Cakes
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Review by:
citysearch c.
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Review content:
Do not under any circumstances order a wedding or groom's cake from Lucy's. The cakes were delivered late to the wedding and they were not what I ordered. They were the wrong color, the wrong icing and overall incredibly unattractive!!! When I went to express my disappointment to the owner I was berated, yelled at, and called names. Never once did they apologize. I was horrified at the lack of professionalism and customer service. I was accused of placing the order wrong and just overall treated with no respect or humanity. I was refunded less than 1/5 of what the cakes cost (over $500). I am amazed that they have been able to stay in business as long as they have.
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