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Businiess name:
Prado Collection
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Review by:
citysearch c.
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Review content:
Buyer Beware. The Prado Collection in Chattanooga TN seems like it is a great place to shop. When you come into the store they are friendly and seem like they want to help, and they do, as long as you keep paying them to fix their mistakes. We got our dresses through them and half of them fit but the other half did not fit and The Prado Collection was very unwilling to fix these problems unless we paid them to fix their mistake. It just seems weird that a company with a supposed great reputation has problem ordering in the correct size off of measurements. Of course the alterations that needed to be done ended up costing more because there was nothing we could do about it because of their ABSOLUTELY NO RETURNS policy even though they ordered the wrong size. It almost seems like they don't care if they order the wrong sizes because that way they get more money out of you. So if you don't mind paying lots of extra money for them to continue to be nice to you and to fix things that should have already been taken care of, go right ahead and use them because at The Prado Collection it seems like their motto is ""the customer is always wrong, unless they have money to pay us to be nice."" No way to run a business if you ask me because trying to help out your customer is something I look for.
Pros: Friendly at first
Cons: They won't apologize for their mistakes, but will charge you for it
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