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Businiess name:
Allstate Car & Limousine INC
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Review by:
citysearch c.
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Review content:
I called Allstate because I saw a distrubing story about another NY service I use regularly on TV.\r
What a mistake.\r
\r
I had to make an international flight and thought it would be a better idea to call a car than use a yellow cab to go to JFK, simply because it's cheaper. The price was advertised as $44 to JFK (more on that later).\r
\r
They called at 4pm to confirm my address and I told them to come into my building's driveway. 5pm, and no car. I called twice and they said the car was there - it wasn't. They told me it was a Mercedes as if I should be impressed, although I would be more impressed with a Pinto if it arrived when reserved. Another call to the dispatcher and the driver said he was in front of the building. He wasn't, in fact it was a few minutes before I saw him up the street. \r
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The driver did not have an EZ pass, so we had to wait on the Cash line at the toll - another 5 minutes wasted. He explained that it was his first week on the job (which made us feel like he might not even know his was to JFK). When we arrived he told us it would be $59 (including the toll). This was still more than the advertisement I had with me. I was mad, but didn't have time to wait for him to call his dispatcher and sort it out. \r
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I gave him an overly generous tip (which I regret) only because it was not worth $15 to miss a thousand dollar flight, instead deciding to spread the word about how bad Allstate is.\r
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THE STRESS WE HAD OVER THIS RIDE WAS NOT WORTH SAVING A FEW BUCKS, EVEN OVER A YELLOW CAB. I WILL NEVER USE ALLSTATE AGAIN, AND SUGGEST THAT IF YOU WANT A RELIABLE CAR SERVICE, USE ONE OF THEIR COMPETITORS. I CERTAINLY WILL. \r
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(Also this was the first time in 10 years I've had a car service charge more than advertised - scammers)
Pros: None.
Cons: Don't believe their advertised price.
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