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Businiess name:
Ruth's Bridal
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Review by:
citysearch c.
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Review content:
My daughter shopped and ordered her bridesmaids dresses from Ruth's Bridal. She was assured by staff present that indeed they could match the men's vest and tie to the royal blue color of the dresses. When the groom went to be fitted, uh, no we can't match that. We would not have bought the dresses there if they had been honest at first. Then, when the dresses came in, one was too small. They do not alter, send back, apolozige, try to make it right, nothing. You are on your own after they get your money. So at more expense we have to have the dress altered. These are not cheap dresses but the customer service certainly is. I do not know how they stay in business. Don't go to Ruth's Bridal for anything except a headache, an expensive one!
Pros: Clean
Cons: Do not attempt to help a customer navigate sizes, measuring, telling the customer if sizes run small/large, etc. Everything is just peachy keen. Just sign your name.
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