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Businiess name:
Twisted Root Burger Co.
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Review by:
citysearch c.
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Review content:
I love the burgers here. I decided to try them after they made the Top 50 list in the Texas Monthly magazine. My husband and I are determined to try all 50 burgers and so far, this has been our favorite. The only negative is the inconsistency in food quality and mediocre service. I live in Houston but will travel to Dallas on the weekend just to get a burger from this place. Sometimes when I come, the lettuce and tomatoes are soggy and the fries are cold; while others the food is perfect. You can tell that the staff doesn't like complaints so I often will just keep the food even when it is of poor quality. After driving all the way to Dallas to eat here, I would really appreciate hot and fresh food because it cost me a heck of a lot more to eat this burger than what the staff is aware of. I am sure many people are going through extra lengths to patronize this establishment due to the Texas Monthly article. If they would focus more on consistent food quality and friendlier service, they would have a 5 star establishment in my opinion.
Pros: Good Food, Homemade Sauce, Great Atmosphere!
Cons: Service, Inconsistent Food Quality
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