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Businiess name:
Deja Vu Salon
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Review by:
citysearch c.
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Review content:
Horrible Customer Service & Bad Cuts/Haircolor! The front desk employee Rachel has no class! The atmosphere & service is not at all like a typical Aveda salon, yet the prices are, don't be fooled. I had my cut/color done by Amanda who did not cut or color my hair correctly (cut layers throughout even though I asked her not to & several sections of overgrowth left uncolored). I made a complaint & was told that it would be corrected but I was treated horribly when I went back! When I arrived, the rude & creepy staff stared me down and ignored me, obviously trying to make me feel uncomfortable for making the complaint. (Think bullies like in the movie: Mean Girls.) I was left standing there for some time without any acknowledgment from the staff. John (owner) did my color but there wasn't much improvement & some sections turned orange, other sections of overgrowth still not colored! I dare not mention it to him in fear of more backlash. When I saw Amanda, I attempted to say hello but she did not say hello and stormed by me then and several times throughout the time I was there! I mentioned her rude behavior to John but he invalidated me and laughed it off. I also mentioned it to Rachel who made no apologies either. The stylist that was to correct my haircut suggested that I just grow it out & only trimmed a few sections, so I was left with the same bad haircut to last the entire summer!) This was the most bizarre and uncomfortable salon experience I've ever had in my life! I spent $150 +$20 for a tip + $60 on products to give them my business, only to receive abusive treatment and to be left with an awful cut and color for the rest of the summer! Now I'm forced to spend more money to have it corrected at another salon! If you prefer to deal with courteous people that are kind & professional, DejaVu would certainly not be for you. If you want to spend your hard earned money and pay top dollar for abusive treatment & bad service, go right ahead...
Pros: No Pros
Cons: Salon was horrible on every level! Bad Service, high prices!
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