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Businiess name:
E T Television SVC
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Review by:
citysearch c.
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Review content:
I had to get a brand new television repaired that was still under warranty. The television manufacturer referred me to ET Television. From the very first call, they were difficult and unhelpful. No one returned my calls, no one wrote down any of my info. Every time I called I had to explain my situation to a new person. Finally, I offered to bring the television to them. That began a month of lies and run arounds. I gave a long, very detailed description of the problem. The technician wrote down ""Pitcher is bad"" on my service ticket. His spelling mistake, not mine. Finally, after a month of ordering parts because it was ""messed up internal"", they said it was ready to be picked up. The television was not repaired and they said they could not fix it that it was just ""a problem with these televisions"". I explained that none of the televisions (same make and model) in the store exhibited this problem, the technician shrugged and told me to call the television manufacturer again. Absolute waste of 1 month. If your television is under warranty and you are referred to this place, ask for another repair center. Most manufacturers have a list of 2 or 3 that you can go to.
Cons: will lie to you, very slow, never return phone calls
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