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Businiess name:
Pump Salon
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Review by:
citysearch c.
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Review content:
After reading the glowing reviews on citysearch, I decided to try Pump...big mistake. I went there for about a year and a half, tried both 'artistic directors' (i.e. the most expensive) and ended up with a hair disaster 6 months before my wedding. The hair cuts were decent, but the color was botched every time. \r
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1) They ONLY want to do partial highlights because they get almost the same amount of money, but only have to do half the work (after a year of partial highlights, I was STILL getting recommended to to partials!). \r
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2) My stylist never really listened to what I wanted my hair to look like. I asked several times to get a lighter shade of blonde, but got the SAME dull color every time.\r
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3) At my last appointment at Pump (6 months prior to my wedding), my stylist messed up my highlights so badly there were giant chucks that were un-colored, including a huge part at the front of my bangs. When I pulled by hair into a pony tail, it didn't even look like I'd had it highlights. I had bleach spots and stripes all throughout my hair. I had to go back for her to ""fix"" it the next week, but ultimately went to another salon to get it fixed. \r
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Obviously, when you pay so much for the service (>$200), you expect that you are getting hair & color experts, this just isn't the case at Pump anymore. All I can guess is that the stylists that made this salon great have all left since the glowing reviews posted here. \r
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Don't loose hope though, try Kelly Whitaker at Salon Concepts if you are looking for great color and cuts at a VERY reasonable price.
Pros: Easy to get an appointment
Cons: Overpriced and terrible color!
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