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Businiess name:
Houston Bridal Gallery
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Review by:
citysearch c.
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Review content:
I went to Houston Bridal Gallery on the recommendation that ""they treat you like a bride should be treated."" I must say, this was not the case. It was by far the worst service I had ever experienced in a bridal salon. \r
-The undergarments had holes in them and were torn. I'm guessing this was from brides putting them on alone since there wasn't any assistance with dressing.\r
-The dresses were ripped, had broken zippers and missing buttons. Again, I'm sure this was because brides are forced to put on the dresses and take them of without any assistance.\r
-Although appointments are required, they must overbook or not know how many dressing rooms are available because there were way too many people there. There was 1 mirror for 5 brides.\r
-Overbooking also caused short staffing. Once I got into a dress alone, I had to walk into the middle of the salon, totally exposed, in order to get zipped or clipped. Then I had to wait for a mirror.\r
-Once my mom unzipped me, I had to pull the dresses off any hang them up.\r
-The only time the sales girl saw the inside of my dressing room was when she came to get dresses I had tried on so that other girls could try them on.\r
-I saw a dress that a friend of mine had worn. I commented TO MY FRIENDS that I did not like this dress; the sales girl asked who the bride was and I would not tell her. She went to the ordering books, found the bride's name, and came back and asked again. Very unprofessional.\r
\r
Every other bridal salon I've been to has had 1-1 staffing (sometimes 2 staff/bride), dresses that were in much better shape, total assistance with dressing, and 1 mirror/bride. \r
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I do not recommend Houston Bridal Salon. The same dresses can be found elsewhere.
Cons: Service, sample dress quality
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