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Businiess name:
Casa Linda Furniture
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Review by:
citysearch c.
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Review content:
im nor suprised i bought a tv that cost me almost 3000$ i bought the warranty because the sales person Gilberto Viera pushed it on us we told him we did not want it and he still added on there very pushy and admitted they need a quota on how many warrantys they need to sell then spoke to the manager Beatriz on the phone and was super rude told me the mr quintanilla the service manager was the only one that will help us and he can only schedule a technitian i explain to her the tv is messing up my internet at home she did not care wants to charge me 15% on a defective item very rude when asked i asked about her manager told me her name is carmen and said that she wold tell me the same thing i asked for the owner refuse to tell me his name or her name poor poor customer service horrible experience worst store cant wait to go to best buy and buy even though it might be more expensive this customer service is the worst.. i have ever seen and im a customer service manager i would never treat the customer the way these store has treated us... my phone number is 323-428-4076 if the owner is reading this please contact me its not fair the way your staff is treating us
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