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Businiess name:
Firefly
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Review by:
citysearch c.
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Review content:
A group of girlfriends and I have been having drinks and appetizers here for a couple of months now on a weeknight here or there. Recently a friend of mine told me to check my bank as the waitress in the bar area had overcharged her. There were 6 of us and they added a 20% tip on to the bill. When I checked what cleared my bank an additional 20% was added on top of the bill with the tip. I called the restaurant and the manager suggested it was my bank that added the charges and acted like I was insane for calling to check on this. I gave her the waitress' name, the amount etc. as I was looking at my receipt. She basically told me too bad and she didn't see what the problem was. Normally I wouldn't care but 2 of us from the same party were both overcharged by the same waitress and she was hardly attentive at that.
Pros: Food and Drinks
Cons: Waitstaff, Overcharging, Management
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