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Businiess name:
Hibatchi Japanese Steak House
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Review by:
citysearch c.
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Review content:
I visited Hibachi with a group of very polite seniors in high school before a school dance. We made 7:30 reservations for 14 people. They warned us we had to be on time. We when showed up at 7:20, they immediately started yelling like drill sargents, saying ""where is your entire group?! Line up! Where are the other four?!"" We calmly remarked that they were close behind, driving in a seperate car. We still, however, got the mean-glares from hosts and who I believe was the manager! When we finally got everyone together (still early!) they split us into 8 and 6 at two separate tables! This was NOT part of the reservation which we had made many weeks in advance! They sat the first of us six a little after 7:30, and the others waited until at least 7:50 until they were seated! It was not professional, and we were treated like children the entire night (probably because we were there for a school dance) but I assure you that we were polite, not rowdy, and an easy group. The waitress clearly favored the two older adults sitting at our grill and we say without refills on water for nearly the entire dinner. The food was fair, but the experience had already ruined it for me. In the end, we all paid our bills with a generous tip, later to realize the tip was included (unmarked, just included in the overall total.) Needless to say, we were upset. I would never recommend this restaurant.
Pros: Fair food
Cons: Rude service, not professional at all
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