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Businiess name:
Vons
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Review by:
citysearch c.
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Review content:
So i went to Vons pharmacy to get a refill medication becausemy motherwas traveling. This very nice lady gave me the medication asked for. She also asked if i wanted more incase my mother was going to stay longer on her trip. At that time i said no because i thought my mother was only going for 1 month. Then she changed her mind to 3 months. So i went back to the Pharmacy to get another refill because my mother was going on vacation. Now there was this pharmacist there that was very very rude to me. I explained to her everything. She wasnt answering my question. Then when she called the insurance company to ask them about a 90 day refill (she went to the corner to talk to them) Then she put the insurance company on speaker and started asking her, WHAT SHE WANTED TO ASK, NOTHING OF THAT HAD ANYTHING TO DO WITH MY QUESTION. I told her for the refill at first then she told me it cant be done, I was shocked because the other lady there did it for me. Now is this pharmacist REFUSING to give me my mothers medication when it actually is legal. So then i asked her why cant this be done when it was before and I asked her how about for another 90 days.So when she put the insurance company on speaker as i said she asked only the questions that she want, the guy there asked if i had any questions and as i started to explain my self to him the lady looked at me with a smirk on her face and she hung up the phone RIGHT IN THE MIDDLE OF MY QUESTION, because she probably knew i was right, She was very very very rude and disrespectful to her customer. I AM SHOCKED THAT SHE IS STILL WORKING THEIR, BY THE WAY SHE TREATED ME SHE SHOULD BE FIRED AS SOON AS POSSIBLE . SHE DISRESPECTS HER CUSTOMERS AND THE STORE TOO. Thats why i have rated this a 1 star. The store is 5 stars but the lady that is at the Pharmacy is worth 0 in rating because thats what she truly deserves based on her rude facial expressions, her inappropriate raising of voice, her not answering nor providing the customer with right information which also leads to refusing to give the customers the medicine needed and not even explaining why is very shocking, because of this i will NEVER get my mothers medication at Vons Pharmacy because of that rude and disrespectful worker their. I have transferred my pharmacy within 1 day. I was very shocked but i am not sorry to do that because of the rude and disrespectful pharmacist .
At the Glendale Ca Vons Market pharmacy area.
Cons: Pharmacy Worker ( VERY RUDE AND HORRIBLE )
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