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Businiess name:
Troll Tavern
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Review by:
citysearch c.
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Review content:
What a waist of time and money. I am not real picky about service but this place goes down as the worst ever! It started when I server took off before we even got our food. (Left for the day). Then our food sat in the kitchen until I asked someone to check on it for us. Everything was cold and nasty as hell. The prices are jacked up. Chicken tenders for $14 bucks. The Wendy?s actually has better food and friendlier service. We had a table of nine and no one liked anything they received. I actually sent my food back and explained I did not care for anything else. The manager Veronica became very offensive. Instead of coming to the table and apologizing for our food being messed up she came out to argue with us. It actually took one hour just for us to get our tickets, pay and leave. The staff was trying to be helpful but with management like Veronica they are all screwed. Rude, Rude, Rude! Veronica brought out a very lucky side of all of us when all she had to do was remove the meal from my check. She wanted to make me eat something that was not worth eating and that I certainly was not going to pay for. Forget about any recourse because the owners are not contactable. Veronica is the rabid pit -ull that will be the reason why this place will close down. I guess they figure the Helen, Ga. Is a tourist trap and they will never hear or see from you again so they can do whatever they like. Horrible place!
Pros: Sits on the river
Cons: Horrible food, horribe service and high prices
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