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Businiess name:
Dubois Book Store
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Review by:
citysearch c.
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Review content:
I went into the Dubois store to find the prices for my books this semester. I needed to get figures for how much they would cost altogether so that I could make sure I had enough money or get it from my parents. When I walked into the store, I was asked if I was there to buy books, and when I said I was, a salesperson offered to help me find my books. While walking towards the stairs I clarified that I didn't have the money on me, and that I was trying to get the prices so I could let my parents know. At this point the salesperson stopped and told me that the book floor was closed, even though she had been leading me towards it. I explained again that I needed to get prices so I could come back with the right amount of money, but she told me the book floor was closed ""for that person."" I think it?s very unprofessional of the sales people, or else a very unwise company policy, to have a set of rules for some customers and a set of exceptions for those willing to pay right away. There were no other customers in the store, and it would have only broken up the cashiers' conversation for a few minutes to help me look. In fact, I could have looked at the books without their assistance and marked down the prices on my own. A responsible, well-trained employee would have gotten the prices for a customer if they aren't allowed on the book floor. Instead, I left the store and looked at Follet's. I don't plan to buy books at Dubois bookstore in the future. I am telling everyone I know about how rude the employees are and how ridiculous the company policies are so they won't waste their time or spend their money in Dubois bookstore. I am completely disgusted with this business.
Cons: rude employees
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