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Businiess name:
Polacheck's Jewelers
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Review by:
citysearch c.
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Review content:
I went to Polacheck to get a battery change on my watch, and they assured me that they would also do a pressure seal since they do this for all of their watches. However, water leaked into the watch and there was a lot of condensation on the glass. I took the watch back to see if they could fix the problem, and the salesperson said that they would check the watch and call me. He said that he didn't even know if the watch was salvageable and that it could cost hundreds of dollars if the watch parts were rusted. Luckily, this had happened before (when I didn't get the watch pressure sealed) and I had it fixed. An honest jeweler would take the watch back, open it, let it air dry, and return it to the customer free of charge. I didn't leave my watch with Polacheck and will be finding an alternative jeweler. If I can't trust Polacheck to do a simple battery change, would you trust them with your bigger purchases?
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