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Review content:
Saw a N.D. in their private practice, a menopause exeprt, insurance covered it. She asked questions, gave a typed up sheet with general information then gave a very long list of supplements to try saying they worked for some of her patients but she didn't know anything that worked for my specific complaint. I slowly worked down the list (trying 1-2 items at a time to figure out which one worked), and the final one After going down the entire list, I found the last item did help out. But spent a lot of time and money to figure this out on my own.
Went back with a friend who didn't have insurance that would cover the visit but had a discount program that could be used. Initially was told $!50-300 for a visit, the higher end covering tests & supplements. Was told they didn't accept the discount program (20% off). Called discount program and they said they HAD to honor the contract, after bunch of back and forth calls Bastyr's said they would honor it. When went to make the appointment, price now was $300-$500. When tried to ask what it was for just the visit, no test, special treatments, or supplements, was given the same figure. They said the Dr decided in the middle of the session (which later was confirmed to be a set time) how much they would charge you. Crazy Mad. Oh, also the appointment maker got angry I was even asking this so never put the appointment she confirmed into the books (I found this out later when I went to cancel it) and said I am transferring you to the office manager. I called billing and they said there was 5 different prices & the Dr decided in the middle of the visit what to charge you. The office manager, when told of the problems just went Yep, Yep, Yep. Again would not give a standard price and didn't really care about how the front office people were treating me.
I have found, thru experience, if the front office does not do normal ordinary things, like give you a price up front, do pre qualifications with your insurance for dental work, etc., things that the vast majority of Drs/Dentists do, you will continue to get sub standard care from the entire office. It is the Drs who set the tone of care & communicate this to the front office.
There are a ton of good qualified alternative care offices in the Seattle area, I strongly suggest you go try one of them.
Pros: If you give them enough money & time they MIGHT help
Cons: Pricy (hike up prices middle of session), Mediocre knowledge
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