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Businiess name:
Luminesa Medi-Spa
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Review by:
citysearch c.
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Review content:
I was so disappointed coming here. I'd purchased a coupon for an endermologie treatment. It was my first time doing enermologie. Not once did anyone explain what the process would entail. After waiting for a bit in a back room where a presentation/sales pitch was given to a couple aestheticians -- awkward! (also I was greeted rudely by an aesthetician although the receptionist seemed perfectly pleasant), I was brought into a room and given a suit (which I'd read about) that was ripped in various areas and very worn out. The woman who did my treatment spoke very little to no English (sadly). I have since purchased an endermologie package at another spa and learned how it is done properly (she basically rubbed the machine as hard as possible all over my body). She left the room and I waited not knowing what to do. I peeked my head out of the door after awhile and asked what I should do -- she pointed to a door across the hall -- I asked if I should wear the suit or what I was doing? And she just pointed -- then another aesthetician came by and said to take it off and go across the hall. I went into the other room for a body wrap treatment -- while I was undressed, I was walked in on numerous times by a couple technicians, had the door opened while I was naked (being measured, undressing, putting my clothes back on). It was an uncomfortable, humiliating experience. I will definitely not be back and would not recommend this place to anyone. I rarely take the time to write reviews but the service and procedure here was so bad.
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