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Businiess name:
Rocket Garage Door Service
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Review by:
citysearch c.
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Review content:
Tom, the Owner Operator of Rocket Garage Door is Very competitively priced and will work with your schedule any day of the week at any time. He maintains a very high level of Customer Service not seen very often these days. He is fast, professional and very knowledgeable.
This One-Man Show has a fully self contained mobile shop and was able to repair the broken spring, upgrade my rollers and service the motor unit in under an hour. I didn?t know how noisy the door was all these years, until he was done with the repair and upgrades and hit the button for the first time. Man, what a difference quality parts make!
Side Note: Customer Service ABOVE AND BEYOND!
I have a couple of bird dogs that live outside in 16 foot runs. Tom liked my dogs and was playing with Anja and Abby when he noted I had an old 18 foot section of garage door over half the run. I told him I use it for shade and asked him if he ever got any old sections, if he could call me and I would pick them up and add them to the top of the run. He said sure, he gets them all the time. A few days later I found a couple of 18 foot sections sitting out side my gate. Tom actually remembered me and my dogs and used his valuable time to drop them off at my house. So thanks from me, Anja and Abby!
Michael D.
Plano TX
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