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Businiess name:
Star Buick GMC In Easton PA
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Review by:
Guest
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Review content:
Star "had" a 2011 Enclave, Mocha with DVD player and 24k miles listed for $33,581 that I was interested in buying. I communicated via live chat on Wed 5/2/2012 about driving 4 hours from Northern Virginia to Central PA to buy the car on a Saturday, 5/5/2012 and set the appointment for 2 pm. Continued live chat with questions about the Enclave on Wed & Thurs and indicated I may make the trip on Friday morning, 5/4/2012 instead. Live Chatter said if I was going to be there on Friday morning to call her so she could let the salesmen on the floor know this was an internet sale. Live chatter started asking if I was interested in only the Enclave, or was I interested in an Arcadia. I told her NO, only the Mocha Enclave. While we were both still online on Thursday afternoon I asked, "Is the Mocha Enclave still available?"......no response, then sign-off. At 6:53 PM Thursday Chatter sent e-mail and told me to bring a copy of that e-mail to show sales people it was an internet price....So at 4:30 am I left NOVA for PA....and after 4.5 hours I arrived at Star to be told there was already a "deal" on the car, but it might not go through, and would I be interested in a White Enclave. No. Talked to another sales person, would I be interested in a Denali? No. The Mgr, Joe, said the deal for the Mocha Enclave might not close for 3 days and he'd call back. No call. I called on Thursday and was told the deal was done and the buyer was going to pick up on Sat. Today is Friday, and I now see the car is once again listed on Cars.com and the Star Website, but for $36,581. You tell me, does this car exist? Or did they realize they could make an additional $3,000?
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