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Businiess name:
Courtesy Chrysler-Jeep-Dodge
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Review by:
citysearch c.
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Review content:
I came to Brandon from out of town with a 2001 that needed service before I could return up north to Michigan. I called and made an appointment ahead of time to make sure that the vehicle could be serviced before I needed to leave to get back to work and personal things back home. I took the car in at 9:45am, which was the exact time of the APPOINTMENT I made. By 2pm, I had not heard back from them and was forced to rent a car. By 6pm, I was told it was being looked at and they'd call back. By 7pm, they were closed and NO ONE had even LOOKED at it, the previous service rep had lied.
HORRIBLE. What is the point of making an appointment if you cannot keep it? I would never, never do service business with them. I'd sooner drive to St. Pete to get something done from a dealership on my vehicle. They are unprofessional and complained about OTHER customers in front of everyone.
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