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Businiess name:
Copper Grill Lobster & Steak Ho
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Review by:
citysearch c.
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Review content:
Atomsphere was loud - background music to loud(but good quality for atomsphere) neighboring tables were talking loudly to be heard over music, it was very hard to hear what the waiters were saying, steaks were not cooked to desired done-ness, grills are to hot for cooking steaks properly. Portions were large but for the price not very good taste. Wait staff knowledgble but were not very attentive, took 25 minutes to get our appetizer order to waiter - took 3 hours to complete our meal with 7 people. Bill came to one price with 20% graduity built in - menu states 18% for parties over 6. paid with credit card and the total came back different from orginal bill. still trying to correct 3 days latter. Manager was not responsive to our need for attentionto correct bill errors. Went on a Saturday night. Overall not a good evening.
Pros: knowledgeable staff, atmosphere for large group
Cons: food valve, atmosphere for not for romance or a quit evening
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