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Businiess name:
Destiny Beauty & Wellness Day Spa
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Review by:
citysearch c.
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Review content:
WARNING - DO NOT GO HERE - EVEN IF IT IS THE LAST SPA ON EARTH!! SANITARY VIOLATIONS ABOUND AND SERVICE BEYOND YOUR WILDEST BAD DREAMS. I AM IN S H O C K and left enraged and almost in tears.
as you know, you can not post a review without giving it at least one star which is the only reason why this review has a star at all. this business is run like a kindergarden class experiment. the girl at the front desk was absolutely ignorant and when i called to change my appointment time, she told me the manager would have to call me back to "discuss it" like i was in trouble. when i arrived, i felt that something was off, the whole place feels like a cover for something very dark and below the law. my waxer was somehow missing when i arrived and had to be called. when the girl at the front desk called, she acted very strangely on the phone saying that the manager amanda, had told her to call when i arrived. i felt strange but i figured for $40, what the hell. i think simone, the woman who waxed me was on drugs. after explaining to her that i wanted a high v, she whacked into it full brazilian style. she proceeded to spend the next 40 minutes slowly slowly applying the hard wax with no regard to how different sections were going to line up. about 35 minutes in, the girl at the front desk asked her through the door how much longer. simone said she didnt know. then simone asked me to tell her what time it was and must have told me not to worry about 50 times. i could give a sh*t if i ran into someone else's appt - the only things i was worried about was whether i was going to come out looking like i had gotten waxed at sea by a drunken sailor. which i basically did. 15 minutes later, after missing spots, and with two strips of hard wax on me, AMANDA the manager knocked on the door and asked simone if she could speak with her. 10 MINUTES LATER simone had not returned. i was furious. i ripped off the remaining 2 strips myself and got dressed. when i opened the door, i saw simone in the room across the hall with the door open waxing someone's eyebrows!!! she had left me pantless, with my legs spread, wax strips on and neither her nor the manager had told me she was leaving!!! i can not begin to tell you the outrage i feel at the botched job, and at the way i was treated - being left in that room in the middle of my appointment. i have been getting waxed for over 10 years - never in my entire life could i dream up such a terrible experience. Not to mention simone had no game plan with positioning me (ladies you know what im talking about), the wax was not prepared (she spent 30 minutes cooking it while staring into my pantiless nether regions and talking to me), and the wax SUCKS. i came home and had to show a friend so i didnt feel like i was going crazy. UN BELIEVABLE. this business should shut its doors forever.
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