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Businiess name:
Primary Care Physicians of Atlanta
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Review by:
Guest
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Review content:
Having attempted numerous times to schedule an appointment with my doctor now affiliated with Primary Care Physicians, I took the morning off work for my 10:30am appointment. After getting poor directions I arrived at my appointment roughly between 10:43 and 10:46am. I signed in showing an arrival time of 10:45am. The lady at the front desk informed me that the doctor does not see patients if they are 15 minutes late. Frustrated, I asked to speak with her briefly for 5 to 10 minutes. She then replied she was busy seeing patients and was not able to speak with me. She did not make any attempt to verify my doctor was not able to speak with me. Looking at the sign in sheet I noticed I was the first patient to have seen this doctor that particular morning as no others were signed in prior nor shortly after I was engaged in this conversation. I asked if there was anyone else I can see as it had taken months (over 6) to get an appt. After denying me any ability to make contact with my doctor she informed me of availability the next day. Knowing I would again have to take the day off work I left the office promptly wondering how did it get to the point where people who control access to your primary care doctor be so unwilling to make communication available? I understand I was late but seemingly any efforts otherwise were not even considered.
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