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Businiess name:
Mary Coyle Ice Cream
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Review by:
Guest
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Review content:
Bad service and unfriendly attitudes in an old fashioned ice cream shop!? I thought these people were going to make me and my kids cry. No sprinkles!? No sugar cones!? And, they weren't nice either!? Come on. I've never seen an ice cream shop where so many of the people working there were so uncaring and rude. Then, we apparently, made the worst mistake ever -- we ordered two scoops of ice cream with the chocolate sauce on the side! My husband and I both tried reasoning with the man taking orders. He wouldn't give in. He didn't care that my family doesn't like the sauce on top. Flat-out refused, "We don't do that here", he snapped. Me: "We are not asking for extra-- just please, not on top because it makes the ice cream melt." I wasn't sure if we were on candid camera when he said he was the OWNER and he refused to put chocolate ice cream sauce on the side!? Even if it meant we would take our whole family somewhere else to eat ice cream instead! Wow. This family business must be rolling in the dough (or $auce :) because they do not give two-cents about what their customers want. They only want your money if you eat YOUR ice cream the way THEY want you to. This place is old fashioned alright --in the crotchety ways --not in the nice ways that matter. The people working at Mary Coyle's may have inherited the business --but they need to go find jobs doing something else they enjoy. They clearly hate working in what should be a fun, happy and friendly business. It's ICE CREAM people --not a strict school cafeteria!
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