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Businiess name:
Scott J. Salon & Spa / East 86th
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Review by:
citysearch c.
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Review content:
I made an appointment for the first time at the spa for a wax. i have received this treatment numerous times, and i went to this location because they use all aveda products. as we began the wax, i noticed the esthetician was double dipping!!!!! she apologized when i asked her about it, and stated that they didn't have enough supplies to go around. For an $80 wax, you would think they would come up with a few lousy wax sticks. The service was very painful and it was obvious she had no experience or business performing this service. Afterwards when i went to complain to the manager, she was rude and incompetent and continuoulsy addressed me in a condescending baby voice. the entire place is disorganized and filthy (including stained towels and sheets for spa services). i would recommend everyone avoiding this place like the plague. what a rip-off and a joke. aveda should be ashamed to work with them.
Pros: aveda products
Cons: horrible management, dirty
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