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Businiess name:
Carter Subaru
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Review by:
citysearch c.
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Review content:
To make a long story short- DONT BUY FROM CARTERS SUBARU! In 2003 I bought a brand new Legacy Outback and its been an expensive and painful mistake. The head gasket had to be replaced twice. The first time at 35,000 miles then again at 85,000 miles. The second time due to the mechanics at Carter Subaru incorrectly replacing the original head gasket, which in turn caused more damage to the motor. it cost me $3600 to fix Carters mistake. two years ago i had all four brakes replaced, the I had to have the front brakes replaced again as the mechanics at Carter installed the front brakes incorrectly. Carter refused to compensate me for the repairs. Customer service is terrible. Carter Subaru has managed to lose a life long subaru customer and fan. I will never by subaru again.
Pros: NONE
Cons: DEFECTIVE PRODUCT and EXTREMELY POOR CUSTOMER SERVICE
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