I'm not one to go on the internet and start bashing local businesses; in fact, this is the first negative review I've written about anything, ever. But having just left the Genesis Restaurant and Diner in New Paltz following the most infuriating dining experience of my life, I feel compelled to warn others. This was actually the second time I've been to Genesis. A few months ago, the wife and I decided to try it for dinner and were pretty disappointed. This morning, though, we were looking for a new breakfast spot (why does Main Street Bistro always have to be so crowded??) so I said, "Hey, let's give them another shot. I mean, how badly can you screw up breakfast?" Well, suffice it to say, I certainly found out just how badly one can screw up breakfast! For the sake of brevity, let's forget about the fact that the waitress took way too long, never checked to see how we were doing or if we needed a coffee refill, spent more time chatting with her friends at antoher table than attending to myself and my wife, and that one of the little containers of half and half that she brought us was filled with sour, curdled cream.
Here's what really got me fuming: My food was ice-cold, and when I brought this to the waitress's attention, she assured me the cook would prepare a new dish. When she returned, however, she informed me that "they are refusing" -- REFUSING!!!!! -- to prepare a new dish. Instead, she returned my original plate, which by now contained a soggy, mushy mess, rendered inedible after it was (obviously) nuked to hell in a microwave. I took two bites, asked the busboy to take the plate away, and asked for my check. Now here's the really infuriating part: Both the waitress and the hostess refused to take my dish off our bill! I had to pay full price for a sticky, disgusting, microwaved piece of garbage that I didn't even eat.
If you're thinking about going to eat at this awful, poor excuse for a New York diner, do yourself a favor and skip it. Indeed, a slow death from starvation would be preferable.
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