Colleen T.

New York, NY

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“Great selection, terrible service”

Colleen T., Tuesday, April 11, 2006

This review is for: Pearl Design Ctr

The selection at Pearl is absolutely phenomonal. I love being able to find so much in just one place. The service, though, is extremely lacking. Should you have a question, you will be lucky to find an employee nearby who'll answer it without making you feel ridiculous and below them. I got much more helpful advice from a friendly customer who overheard my question than from the store's employees themselves. It is a bit difficult to find what you are looking for in this place, simply because there are so many floors - I believe 7 or 8 in total, and they aren't well marked. If I couldn't find what I was looking for elsewhere, I'd go to Pearl, knowing I could find it there if I was willing to look for it. But unless I couldn't find it elsewhere, the service here makes it not worth my MetroCard swipe to get there.

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Other Reviews for Pearl Design Ctr

“BEWARE of this RIP OFF- NO RETURNS ALLOWED! ”

by picturenyc at Citysearch

Provided by Citysearch

Imagine buying a frame taking it home, opening it and realizing it is the wrong color or size. You bring it in to exchange and there should be no... More >

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“The best art store in the city of New York”

by DavidJang at Citysearch

Provided by Citysearch

My name is david jang, and I go to Pearl Paint when I need paper. I go here when I need pens. I go here when I need high quality French-made... More >

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