When I was rear-ended a few months ago, I turned to Enterprise for my temporary rent-a-car. The service was friendly and I could see that the staff was hustling in an effort to expedite the car-rental process. None-the-less, I had to wait over 45 minutes for an Enterprise representative to pick me up and take me to the car dealership. All in all though the experience was a pleasant one. I was given a new Dodge Neon that had nice gas mileage, and was even given a lower, insurance-level rate on my rental which was much appreciated.
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