Used HHOS spring 2011. Did a really bad job and at least his crew did not know very much. Hacked up our palm trees - looked like a 10 year old cleaned them up - just a mess. Used the cheapest and poorest quality mulch that I have ever seen. I actually have never seen mulch with basically died garbage included. Also had HHOS take out some dead palms. Asked that they dig them out a few inches so another plant could be added in their places - they only cut to just above current mulch level and didn't see anything wrong with it. In the end - felt that this company was only after the almighty dollar but not to do even a mediocre job - but as little as humanly possible to get paid.