We left to the airport at 430 AM. In our rush we left my youngest son's new expensive sunglasses in the room. I called from the airport and they said they would look for the glasses and if found them put them away for us. THey asked for my address in case they found them. True to their word they did find them and sent them to my home with no charge to me. A great experience that keeps my faith in hotel service alive. Thank you Quality Inn Buffalo Airport. Your team are people of their word. Rare.
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