I bought an English budgie for my 10-year old son at this store on December 26, and he died yesterday, exactly one week later. The store has offered to get me another budgie when one becomes available, but they refuse to give me a refund. They're telling me that the bird was "fine" when I took him home, and that he had been eating and drinking. I was made to feel as if *I* did something wrong. The owner then informed me that he should have been eating the same type of food they had been feeding him in the store. I was NOT given this information when I purchased the bird. All in all, I am not at all happy with this store. I spent $136 total on the bird, a cage, and toys, yet they are unwilling to refund me the $40 cost of the bird or give me a store credit. They want to give me another bird, when frankly, I don't have much confidence in any other bird I would get from them.
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