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service can be a nightmare - Review by Guest | Mike Shaw Subaru

Mike Shaw Subaru

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service can be a nightmare 5/10/2011

After an oil change and car inspection, I was missing a cover from my tire. Another day, I found my dip stick on my windshield, but did not realize it was mine since I noticed it in a parking lot. Thought someone just put it there so threw it aside. Then I went back in for the next oil change, and they tried to charge me for a new dipstick! I had only been taking my Tribeca there, and DO NOT touch my engine, so there was NO reason it should have been missing, except someone in service was not paying attention. Other times they have left the paper protector in the car instead of throwing it out. Another time I asked why my car had a delayed start, and they acted like I was an ignorant woman, and said it was the gas I was putting in...but come to find out over a YEAR later, my battery and battery cables are corroded! Now I found out that they have not been honoring my extended warranty... more
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