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AWFUL REPAIR DEPARTMENT - Review by Guest | Southern States Nissan of Raleigh

Southern States Nissan of Raleigh

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AWFUL REPAIR DEPARTMENT 4/19/2011

The check in people are nice, the mechanics rush you and when you are a female they think you are stupid. I took my vehicle there 2 x for the same problem. They would not keep the vehicle to find out what was wrong with it. I ended up taking it To Crossroads Nissan in wake forest where the diagnosis was found and fixed. (took 5 days to diagnos) and fix. Much better service @ Crossroads. I have called several times to speak with the manager of the repair department he has not bothered to call back. I spent Good money to get my car fixed and now the manager doesn't even have the decency to fire those LOSERS on wake forest road. Well, I spoke with the Department that sold me the car today and guess what he said. " I hope you don't use my name" They are a bunch of back yard mechanics over there and when I get finished with them. They are gonna be really regreting ignoring my calls. DO NOT GO TO SOUTHERN STATES! THEY ARE AWFUL, DOUG, JEREMEY, RANDY. EVEN YOU NAMELESS GUY ACCROSS THE STREET. Crossroads in wake forest is worth the trip.. Saved my car from further damage, I had a bad cam shaft, gas was effected and all. AND DUM! the mechanic couldn't diagnose it without an engine warning. What a bunch of LOSERS! more
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