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service is horribly lazy - Review by Guest | Ray Fladeboe Honda

Ray Fladeboe Honda

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service is horribly lazy 3/17/2011

This is a really bad place. they are obviously trying to game Judy;s Book by writing their own reviews. All the 5 star reviews are written by the same account. My experience was negative 5 stars. First off, the service guy didn't want to give me any paperwork saying I dropped off the car. He just wanted me to leave the keys in his hands in exchange for his business card. Second, he calls me hours later and says that he can't check why the emissions light went off because the battery is dead. So I said, "put a batter in to test it". To which he replied, "new battery is $150. once you agree to buy it, I can run tests to see if anything is wrong with it." I told him, "I want you to test the car to see what's wrong with it, not sell me a new battery." He refused until i bought a new overpriced battery. When i said I would drive there, bring my own battery and then let them test it, he tried to discourage me by saying they won't install any battery unless its bought there. Only when I told him I'd install it myself because it takes 5 seconds, did he agree to get service to borrow one of the spare batteries lying around and run the diagnostic test. more
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