Thank you very much for the quick response time. Our AC went out during the night and it was miserable getting ready for work. I called Chapman about 8:30 am, spoke with Kristina and she said she would do her best to get us service, even though it would be later in the day. I called 2 other outfits before Chapman and was basically told to get in line. Raul arrived about 5:30. A wire outside had come off, he did a minor repair and I paid $87.00 for the service call which was money well spent. I didn't really expect service the same day and assumed I would be charged a hefty fee. I really appreciate Kristina and Raul coming to our rescue. Martin & Janelle
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