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poor customer service - Review by Guest | The Music Shoppe Inc

The Music Shoppe Inc

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poor customer service 10/5/2010

My experience has been poor customer service. Rude staff and not knowledgable. I was told twice I would be called back and never was and the lady argued with me on the phone about my daughters schedule at school. Also everytime I have been in there I stand and wait along time before anyone acknowledges that I am there. How frustrating to be treated like this when I am chosing to go there. I was also told I was taking up to much of "her" time when we were on the phone. I wasn't even allowed the opportunity to voice my concerns with managment after my poor experiences. I wouldn't recomend them to anyone more
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