I have been going to Deluxe for over two years. I have never left dissatisfied with their service. Last year my daughter had an unfortunate incident with her hair (a friend dyed it 3 times in 2 days trying to get the right color). Her hair was orange. The colorist at Deluxe not only corrected the color, but she also worked with my daughter to minimize the damage done to her hair. Deluxe is convenient for me both because of location and because I can usually get in to see my favorite stylist (Tina) within a day or two.