Purchased sofa, loveseat and chair from Norwalk in 2006. Sofa cushions started to sag after 1 year. They replaced the foam twice. After they left Florida, I had the foam again replaced by an upholstery company. However, the lining under the sofa came loose a few years ago (stapled it back up) and the material looks terribly worn even though it's just 2 older people and I never sit on the sofa. My carpet cleaner said it was not worth cleaning again, so, today, we purchased a new sofa and loveseat. This set was less than 6 years old and we paid about $4,000 for 3 pieces. What a waste, never again!