Washer Wizzards ABC Appliance Repair

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Springfield, MA 01109

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1 (413) 733-2739
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Washer Wizzards ABC Appliance Repair - Springfield, MA
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Best

A+ Rating: My mother lives about 4 blocks away from Action Appliance when i called them early this morning because her washer was leaking everywhere thay wanted a outrages service...

Worst

All reviews seem positive

Superior Quailty and Service 2/10/2012

A+ Rating: My mother lives about 4 blocks away from Action Appliance when i called them early this morning because her washer was leaking everywhere thay wanted a outrages service call saying it was a emergency,gee thay had to drive by her place to get on the highways. So I stopped at her place but could not figure out why it was leaking. I called Washer Wizzards Service and was very happy to see you were available in less then a houre. The Owner I talked to sent a service man over right away. He was able to resolve our problem quickly and the total fee of $39.95 was great. You can add both my household and my mothers to your customer base. You have earned our business the old fashion way by providing great service! more

Weekends Holidays Late Nights available 1/27/2012

My family used their service for years without any complaints! I actually got their phone number from my mom. And now I am using them at my own place. Very professional, but the best thing I like about them - it is very convenient. They are very quick and can come weekends or holidays. Same day appointment any time. To tell you the truth - Yes, I did tried the big company for appliance repair more

Checked Twice Thats Nice 1/26/2012

I called Washer Wizzards to repair my Whirlpool upright washer and I was certainly not disappointed. The repair on my Washer turned out to be rather complicated and in his first visit he diagnosed the problem as being the circuit board, an expensive part. He ordered the part and scheduled time for the repair the next day. Later the day of the first visit, he called back and asked if he could stop back to check a couple more things. He had taken the time to consult with a college about the problem and wanted to run a few more diagnostics. He did return (no charge) to conduct the further testing to determine that it was indeed the circuit board. He returned the next day as scheduled and replaced the circuit board, fixing the problem. I was pleasantly surprised by the bill he presented. As is his policy, there is a first visit diagnostic charge that is deducted from the repair bill if you decide to repair. I had looked up the cost on the web for the circuit board and was surprised to see that James did not take a big mark up on the part and was very competitive with the on line pricing! There was no charge for the second diagnostic trip and the total bill was very reasonable. james is a professional who is very conscientious and dedicated to customer satisfaction. I highly recommend him for any appliance issues! more

Woman Tecnition Great Idear 1/25/2012

This was the first time that I've had to have repair work done. He returned my call right away and then scheduled an appointment SAME DAY. I was worried about having a stranger in my place with the husband at work and a newborn at home, Then the cost of fixing my dryer. MY WORRIES DISAPEARD WHEN A WOMAN TECNICTION ARRIVED she found the problem right away and got it fixed and cleaned out my dryer vents. My dryer has not worked this well in about 8 years! I was thinking about get a new washer and dryer, but not anymore! If anything else breaks down, Im calling Washer Wizzards and requesting Leeann!, I HIGHLY recommend this company. more

Refrigerator Repair the Best Service Ever Receved 1/24/2012

I needed to find a refrigerator repair technician, so I looked here on the internet. Most of the reviews on Washer Wizzards were positive - and more importantly, I was very impressed with the honest response that Washer Wizzards posted in response to its ONE unfavorable review and that the company never serviced the unit in question compaired to hundreads of 5 star reviews..so I gave them a try. I called on a Monday, the technician was at the house the same day, and completely corrected the problem at that time. Moreover, this repair was for a rental property we own, and I was very pleased that Washer Wizzards not only called me to review the charges before proceeding with the work, but they worked with our tenants to pick a good time for the service call. All in all, I was extremely impressed and will definitely use them in the future for appliance repair work! more

Awesome Customer Service and HONESTY!!! - 1/22/2012

Awesome Customer Service and HONESTY!!! - 01/18/2012 Thank you SO much for the honesty, integrity, and for going the extra mile to make sure your customers are taken care of properly. In this day of scams, rip offs, and negligible customer care, it's SO nice and refreshing to deal with a company, where ALL the people, from the person who answers the phone to the technicians, operate in such a truly professional and honest way. I will be sure to call them the next time I have a problem with an appliance!! And I will recommend them to all my friends!!!! more

Fast Honest integrity top notch company 1/18/2012

I really couldn't say enough good things about these guys. I called yesterday to see about having a washing machine fixed and it got fixed.... YESTERDAY! These guys are lightning fast, professional, and HONEST. Fast is terrific, but their honesty, integrity and professionalism in the way they treat their customers is what will keep me coming back. Really now.... 3 hours from first phone call to repaired machine? AND at a reasonable cost? These guys are a rarity is today's world. A real pleasure to do business with, I won't think twice about having them over again."" more

Fixed for less then Action Appliance's House Call 1/15/2012

Washer Wizzards arrived on time, which is huge for me! Not only that, I found them to be very knowledgeable, and the speed and accuracy that the repair was performed was amazing! When they left, you would never know they were there, that is how clean they were! I checked, and the price they gave me with the compleated repair was less then I would have had to pay with Action Appliance for the service call. I definately will use them again! Thank you! more

The FEMALE TECNITION a Great Change 1/15/2012

My Refrigerator suddenly stopped cooling a few days ago. After calling around and dealing with several companies with rude and insensitive companys and high service call fees I finally called Washer Wizzards expecting the same from them. They definitely proved me wrong. From the moment I called I was on the defensive side. The OWNER explained the service call and how they worked. They had the most reasonable service call fee and flat rate repair pricing. I informed the OWNER that I would more than likely be calling back to schedule in service but that I would like to shop around a bit more. I proceeded to log onto the internet to check their legitimacy as well as see their ratings. After seeing that they had the highest rating by angies list and service magic ,I had my mind made up. I called back and scheduled an appointment. The FEMALE TECNITION gave a courtesy call, was on-time, clean, nice, professional and knowledgeable. I was given a quote for the repair and my refrigerator was fixed the same day. Most importantly the part and labor have a warranty. more

Christmass day saved by the washer wizzards 12/26/2011

Christmass Day Service the best i have ever receved holiday or not,, more

My engagement ring in my washer: a great job. 12/25/2011

Thank You, Thank You, Thank You. more

the best yet 12/22/2011

Wow! I am truly amazed by the exceptional phone support provided by James LaFleur, Owner of Washer Wizzards Appliance Repair! A friend referred me to James and I am very grateful to now have such a valuable contact for all my future appliance repairs. more

High marks for these guys! 1/5/2011

This is a family business that I cannot rate highly enough! I have some rental properties and I rely on Washer Wizzards for my appliance problems. In a time when many repairs can exceed the cost of buying a new appliance, these folks have told me on several occasions over the phone ""don't bother, just buy a new one"". This kind of honesty really impressed me and won over my trust. I once hired them to fix a dishwasher and not only did they fix the thing, but they were able to use a part they already had saving me the price of a new part! They are friendly, personable, and efficient too. more
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Owner Message
  • Washer Wizzards ABC Appliance Repair is a full service appliance repair company that has been in business for over two decades. We are the last call you will need to make. Our experienced repair technicians are highly trained, knowledgeable, and courteous. We are the preferred choice for appliance repair in Massachusetts and Connecticut. We service all brands. All labor and parts are 100% guaranteed. Our experienced professionals carry a wide-range of quality parts in their trucks, so your repairs are done as quickly as possible. We only install new, manufacturer recommended parts. we give smaller windows of waiting times and will call you when we are on the way.

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