I had them clean a table runner for me and in the process, they ruined it and have yet to send me a check for the cost of the runner. The owner has addmitted fault, but has yet to follow thru like a responsible store owner and pay up for the damage they've done. I've had to call him 3 times to tell him that he'd better send me a check and has yet to do it. I guess I'll have to make a special trip down there just to get it.
My recommendation for this business is to use another dry cleaners!
Cons: They'll ruin your clothes and not make good on them.