Vive Nail Spa

Not at all a pampering or relaxing pedicure experience. The room temp was chilly and the water tepid, the wax too hot yet poured directly onto the skin, and it would appear excoriation had been mistaken for exfoliation, because they nearly drew blood. In addition, the staff ranged from bored and indifferent to abrasive and openly irritated. Despite the sub-par service my nails did turn out nicely so I give them credit for that, but regardless it was a truly disappointing and uncomfortable experience. more

Yes, they have remodeled and they're now known as Vive Nail spa. The salon is completely different. I love the way they remodeled the salon. It's quite, soothing, and very relaxing. I feel like i was in a spa instead of a nail salon. Very impressed with the new image. In addition, all their equipment is new and i heard from my nail artist that they're going eco-friendly with their products and equipments. That's great to know that they are going GREEN. It's really rare to hear that a nail salon go GREEN. In fact, i haven't heard of any around my area. I am a tree huger so this is definitely a big plus. Pros: eco-friendly salon, great price, very clean, love the pedicure massage. Cons: no massage service. more

Like usual, i swing by the salon to check if they have time for a manicure. I was shock with the new image and the new faces. I thought i walked into the wrong place. I recall the last time I've been at this salon, it's wasn't this clean and pretty. Everything completely changed, even the technician. Well most of them. I love their new image, it's very spa-like and upscale. At first, i thought this must attach a hefty price tag to the change, but the price was unchanged. In fact, i got a good price under the new management. The technician that help me was friendly and well mannered. She talked me into getting more than a manicure that day, but i've a great time. I feel like I was getting spa services at a discount price. I hope they will have more service in the future. Pros: great price, good service, clean spa like salon Cons: nice if they have more services more

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The manicure was was done well - not outstanding, but not terrible - but the customer service wasn't that great. The manicurist barely said two words to me, even though I tried to engage her several times in conversation. (I could tell English wasn't her first language, and maybe she felt shy about speaking English. I enjoy conversing with non-native English speakers, however, and hoped that she would at least feel comfortable saying hello.) Pros: Manicure done well, walk-ins welcome, decent prices Cons: Staff not welcoming, fixtures and floor were dusty more