I have only had good experiences there. We always buy our cars there and the customer service is better than what we had from other dealerships (mainly the chevy store next to it.) Of course you don’t take your car there for a oil change in the middle of the day and expect to get it in about an hour. But they are pretty good with fixing all the problems we may have experienced. There is usually no problems with our cars so we rarely take it in. After buying 6 cars from them we have noticed that the best time to buy a car from them would be around late November. We have always gotten our cars dropped another 2k+ during that time. Like our last deal (bought in Nov 2010) was a brand new 2012 Altima 2.5 for only 17500!! We will be there again in a couple of months to find a car for my daughter. So if your on here looking to buy a car, then I would highly recommend it. If you want a dealership to fix every little problem then I don’t think I have had enough experience in that area to give an opinion.