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Victory Cadillac

id: 29333265
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1360 Auto Center Dr
Petaluma, CA 94952

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(707) 762-2300
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Reviews
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Best

I was in the market for a new Volt in March of 2012. I went to the Locate A Vehicle function on Chevy's website and it indicated that Victory had one Volt with exactly the colors ...

Worst

All reviews seem positive

straight answer that actually helped 5/3/2012

I was in the market for a new Volt in March of 2012. I went to the Locate A Vehicle function on Chevy's website and it indicated that Victory had one Volt with exactly the colors and options I wanted. So I grabbed my checkbook and headed to Victory Chevy, but alas, they did not have the particular vehicle I was looking for in inventory (and I found this disconnect was the case with many other local dealers).. Nevertheless, I liked the people I met during my sales experience at Victory. I had to get a part for my older Silderado and returned here and had a positive experience. Gary in Parts provided me with excellent service and was knowledgeable regarding what I was trying accomplish. He was interested and wasn’t just there to print my receipt. I had a couple of hard question and received a no bs straight answer that actually helped. more

customer's best interests at heart. 4/3/2012

Dealerships are dealerships, but I have bought 2 cars at Victory Chevrolet and have had a pretty great experience. The service department has always followed up with me when they said they would and the customer service overall is stellar. David in the service department gave me A+ service. Kudos to the general manager, as he personally helped me when I did hit roadblocks. I believe Victory Chevrolet is a very fair establishment and really do have the customer's best interests at heart. I will continue to purchase my cars from them, no doubt about it. more

Very positive experience 3/31/2012

Recently bought through their Internet department. Was quickly given a very competitive quote, which was the quote I paid when I arrived at the dealership. Truly no-haggle, no car sales schtick. Made what can be a very nerve wracking and unpleasant experience as simple and enjoyable as it can be more

Good dealership, great finance guy 2/6/2012

I came here on a Friday and there were quite a few people. Gentlemen approached and asked if I needed help. I simply responded no just looking. I walked around for 15 minutes saw a used Fusion I was interested in asked the same guy for help (super embarrassing, but I do not recall his name, even though he told me at least twice). Test drove the car, and after a healthy negotiation I went home to think it over. I came back Saturday morning and signed the paperwork. They were not pushy and gave me the space I asked for, of coarse they tried to get me to buy the car on Friday more than once, but I do understand it is their job. I had my own financing, they did half a point better and I am happy camper. more

Amazing service department 1/4/2012

Kris was an amazing service rep! Very freindly and one of the best I have ever encountered!!! more

They really impressed me! 11/28/2011

Yesterday I was driving down 101 going 65mph and my steering wheel seemed to lock up with no warning. My power steering light came on on my dashboard and the next several minutes were slightly scary as I worked to maneuver myself off the highway. Luckily, I was able to get off the road safely. With some research online, I learned that my car had a power steering recall from Chevrolet. I called Victory Chevrolet based mostly on the fact that it was the closest dealership to where I was. They dispatched a tow truck, came and got my car and made sure I had a safe ride home. Within a few hours, they had diagnosed the problem, fixed it and sent a shuttle to pick me up and take me to pick up my vehicle, which is now working perfectly again. They did all of this (tow truck and shuttle included) with no hassle whatsoever. I was super impressed by the level of professionalism and speed with which this matter was handled. And, they did a full inspection of the rest of my car and determined that it was in full working condition before they gave it back to me. The next time I'm in the market to purchase a vehicle, this place will certainly be high on my list. more

We recommend Victory without reservation! 11/2/2011

We were referred to Victory Chevy by our son and his wife. They highly recommended them after purchasing a new Silverado there and having a great experience owning a Chevy. We purchased a new 2012 Malibu shortly afterward and had an excellent experience as first-time owners of a Chevrolet. Jonathan was our salesperson. He was knowledgeable, professional, friendly, considerate and thorough from the time he arrived that afternoon with the car, going back and forth between his office and our home when necessary, until we signed the documents and took delivery of our new Malibu about 9 p.m. -- all without our leaving the comfort of our home! Jonathan has gone above and beyond the call of duty for us both times that we have worked with him. Victory Chevy management gave their excellent backing too and have also been very fine to us. more

Awesome Dealer! 10/5/2011

The people here are a fantastic team to work with, I purchased a brand new MODEL at an amazing price. They even offered me free service and oil change. I also got some other goodies too. more

Friendly, efficient and quick 9/11/2011

The guys are beyond helpful and are knowledable of all things Chevy, they have helped me keep my car running for years, but I have never actually purchased a car from them until now If it weren't for Victory Chevy, I would be without a brand new Malibu. in general, we didn’t spend more than a few hours and I look forward to bringing in my new car for an oil change. more
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