I had a very bad experience with the Vault Gallery. At first, I was generally pleased as they had a nice inventory of higher end jewelery and also helped me locate some beautiful diamonds (at rates only slightly above market). Their service was generally helpful too. However, when I kindly informed them that I found a ring elsewhere, they were very rude. One of their owners (Paul) literally hung up on me. Then he tried to prevent another shop from working with me. Buying a diamond exposed me to lots of sleeze but this was one of the least professional establishments I encountered.
Pros: Nice selection
Cons: Very unprofessional
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